Return & Replace/Refund
3993 Hanover Street, New York, NY 10016
Eligibility of Items for Return & Replace/Refund
To return the items, Customers must submit the copy of proof of purchase and fill in the return request form.
Customers are entitled to notify the Seller of any discovered defects and demand to rectify them within 7 calendar days from the moment of the receiving the Items from the Seller or the Seller's representatives. The only exception are defects caused by improper handling of the Items by the Customer.
Customers have the right to refuse to take Items and ask for a money refund. In this case the Items must be returned to the Seller, and their consumer properties, factory labels, and ready-for-sale condition are preserved.
To return the Items, you must submit the copy of proof of purchase and fill in the return request form.
To guarantee customer satisfaction, we offer free returns for the products that for some reasons did not met our customer's expectations.
You can create a return request right from your customer account.